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Frequently Asked Questions
1.How to Order
2.Does Pocellular offer retail service of wireless products?
3.How does a customer check your price?
4.How do I make my payment?
5.What are the special features of your products?
1.How to Order?
Step 1: From Pocellular.com home page, use the
search box to select your product then click "GO" button. You
will see a list of the products on a new page.
Step 2. If you intend to order a product from the list, just fill
out the "QTY" box on the product line with the number of the
amount you intend to order. If the number in "QTY" box is
greater than "0", that means the product on the line is
selected. You can select more than one product on the list.
Step 3. By clicking the button right below the
list, the products you selected will be added to your order-list. You
will see a new page which displays all the items in your order-list.
At any time, by clicking the "order list" button on the
top-left corner of home page or other sub-pages, you will be brought to
the order list page.
You can go back to home page to continue selecting other products.
Step 4. On the order-list page, you can choose to drop the list by
clicking the "discard" button, or you can submit it by
clicking "submit" button.
Step 5. By clicking "submit", you will be directed to a
form page. Fill out the form and click "Send Order" button,
your order information will be sent to Pocellular.
2. Does Pocellular offer retail service of wireless
products?
Yes, it does. There is no minimum order for the
products.
3. How does a customer check your price?
A customer can check our prices through FAX or
E-MAIL. We will always give you very competitive prices upon your
inquiry.
4. How do I make my payment?
Depend on where you are.
If you are a customer from North America, you can make your payment by
credit cards, sight check or money order.
If you are an international customer, you can make your payment by wire
transfer or by letter of credit.
5. What are the special features of your products?
Pocellular products are very reliable and with
excellent performance. We use well-known U.S and Japanese brands of
Nickel Metal-Hydride (Ni-MH) and Lithium-Ion (Li-Ion) cells with our
products. We guarantee our products meet or even exceed the original
phone specifications.
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